At Praadis XL, we take the privacy and security of our students seriously. We are committed to maintaining a safe and secure environment for all users, especially students. This Privacy Policy outlines how we collect, use, and protect your personal information while you access our educational services.
CONSENT AND ACCEPTANCE
By allowing your child to use Praadis XL, you agree to the practices described in this Privacy Policy. You consent to the collection, use, and disclosure of your child's personal information as outlined here. We do not collect sensitive information, such as birthdates, from students. However, students may customize their profile with any changes visible to the parent through their account dashboard.
PERSONAL INFORMATION
We collect and use personal information solely to provide and improve our services, process transactions, and respond to requests. This information is essential for fulfilling our commitments, including delivering educational content, updates, and relevant offers. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Transactional Communications
We may contact you via email, SMS, phone calls, or WhatsApp to confirm or update you on educational services, events, or other relevant information. These communications are part of our ongoing engagement with registered users.
Alerts
We may send alerts via email or phone (including SMS/call) to inform you about new services, features, or updates that may be valuable to you. These communications aim to keep you informed about relevant developments.
Log Information
When you visit our website, our servers automatically record information such as your web request, IP address, browser type, and the date and time of your visit. This helps us improve user experience and monitor website traffic.
COOKIES
We may use cookies- small files that uniquely identify your browser-to enhance user experience, track preferences, and analyze usage trends. You can configure your browser to refuse cookies, but doing so may limit some features and services on the platform.
DISCLAIMER
As a registered user, you are responsible for maintaining the confidentiality of your account information, including passcodes and user identification. Praadis XL is not liable for any unauthorized use of information related to your account, including misuse of payment methods.
DATA SECURITY
We are dedicated to protecting the confidentiality of your personal information. We implement physical, technical, and managerial safeguards to protect your data from unauthorized access or alteration. Although we strive to secure your data, no system can guarantee complete security against potential breaches.
APPLICABLE LAW
This Privacy Policy is governed by the Information Technology Act, 2000, and applicable laws concerning electronic documents and records. We may update this policy periodically, and we encourage you to review it regularly. Changes will be effective immediately upon posting.
DISCLOSURE OF INFORMATION
We may disclose your information when required by law, to protect the safety of our users, or to comply with legal processes. Additionally, we may share information with trusted service providers who support our services and adhere to this policy. We ensure that any data related to minors is shared with parental consent.
DELETION OF PERSONAL INFORMATION
A user may review the information collected from them at any time by signing in to their account. They may refuse to permit further collection of their personal information by no longer providing the permission to do so. Praadis XL will retain the personal information collected from the user for as long as necessary to provide the service and will de-identify or delete the personal information after the termination of the subscription account in accordance with our standard data retention policy or until we receive a deletion request. To request deletion of personal information of a user of a child profile at any time, please contact us at Praadis XL customer support team.
YOUR CONSENT
By registering on Praadis XL, you consent to the collection, processing, storage, and sharing of your information as described in this Privacy Policy. This includes transferring, processing, and storing information in India, and may include transfers in accordance with applicable data protection laws in your country of residence .